Locus

Locus support

Use a public form for reports that are safe to share. GitHub requires sign-in. Use email when a report contains private context or concerns security.

Public means public. Do not post room images, credentials, receipts, order details, account information, notifications, device identifiers, or other personal information in a GitHub issue.

Choose the right route

Read the FAQMac Virtual Display, passkeys, custom Rooms, imports, Supporter, downloads, and privacy. Report a bugSomething did not work as expected. Request a featureImprove a workflow that already exists. Share a wishlist ideaA new Place, workflow, or experience you would like to use. Email supportPrivate context, account or purchase questions, and security-sensitive reports.

Before reporting a problem

  1. Open Settings → About Locus and copy the version details shown there.
  2. Note the visionOS version without including an Apple ID, device serial number, or other identifier.
  3. Say what you expected, what happened instead, and the shortest steps that make it happen again.
  4. Remove notifications, website account data, room details, receipts, and personal content from screenshots or recordings.

For placement or comfort problems

Tell us what you saw or felt while using Locus on Apple Vision Pro. Include whether the problem changed after you restarted the Place or moved to a different part of the room. A written description is enough; do not share images of your room in a public issue.